We stand behind you 100%
Whether you are buying or selling tickets on our site, we safeguard your transaction.
You will receive a 100% refund for your tickets if:
- Your order was accepted but not delivered by the seller.
- Your order was accepted but not shipped in time for the event.
- Your tickets were not valid for entry.(1)
- Your event is cancelled and is not rescheduled.(2)
Notes:
(1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof.
(2) 100% refund for a cancelled event does not include shipping.
